​​​​Allison Harris

Relayware

Director of Global Marketing

May 2014 - July 2017

• Oversaw and managed the marketing department’s annual budget, ensuring that we hit our targets and were held accountable for every dollar spent across all marketing disciplines.

• Led the marketing team, managing direct reports and team’s goals to company.

• Increased the number of sales-ready leads by 11 percent.

• Increased website traffic and session duration each by more than 180 percent by creating captivating, meaningful content for prospective customers, and creating an effective SEO strategy. Additionally, increased the number of “Contact Us” and “Demo Request” form fills.

• Improved Relayware’s paid ad spend, specifically with Google AdWords’ conversion rate and CPA.

• Identified opportunities for marketing automation; lead and oversaw the implementation of marketing automation.

• Increased email open rate and click through rate by creating compelling communications for each buyer persona, driving buyers back to Relayware.com.

• Positively contributed to increased deal velocity and decreased close velocity.

• Increased company and executive visibility in trade magazines with interviews and contributed articles.

• Managed company presence at all trade shows, including logistics, graphic designs, meetings, personnel and budget.

• Led all industry analyst relationships, including Forrester, Gartner, SiriusDecisions, IDC, 451Group and independent analysts. Managed Relayware’s demonstrations to Forrester through the Partner Relationship Management (PRM) Wave, Gartner’s PRM Market Guide and SiriusDecisions’ PRM SiriusView. As a result, Relayware identified as the vendor with the most robust product on market today by major analyst firms.

• Developed and orchestrated company’s first survey and subsequent industry surveys, including managing the survey company, analyzing the results and the marketing materials developed from the results, including press, webinars, white papers and emails.

• Built brand esteem by securing six awards for the company and executives.

• Managed Relayware’s agency partners, including selecting and overseeing the company’s PR agency and digital marketing agency.

• Managed customer communications, including two monthly email updates and quarterly emails providing insight into what’s on the horizon and driving excitement for what’s ahead in product development.

• Reported marketing KPIs to executive management and board, monthly, quarterly and annually. 

​

Alice USA / Cablevision (NYSE; CVC)

Director of Public Relations

September 2014 - May 2017

​

Main Accomplishments:

• Orchestrated press conference on NYC Parks Wi-Fi availability, yielding coverage on three broadcast networks and over 20 news websites with more than 30M unique visitors, positioning Cablevision as a broadband leader.

• Managed Optimum services product placement in HGTV “Spontaneous Construction,” including script development, product framing, executive media training and media relations.

• Conceived and executed company’s first social media presence, which upon its rapid growth and positive reception became a larger initiative targeting all customers and positioned the company positively in a competitive environment.

• Developed the communications strategy and handled media relations for over 30 programming announcements on Optimum TV, which have garnered pick-up in trade and consumer media.

• Led communications for the company’s Western division, including media relations, employee newsletter, product announcements and corporate social responsibility.

• Strategic rapid response crisis communications during retransmission disputes (e.g., Fox and Tribune) that demonstrably swayed public opinion to hold programmers responsible for rising prices; measurements based on call volume, social media sentiment and media coverage.

​

Edelman

Account Supervisor

​May 2004 - September 2010

​

Main Accomplishments:

• Orchestrated Samsung’s corporate media relations at CES 2010, resulting in over 55 media briefings for corporate executives.

• Established and maintained relationships for Silver Lake CEO through media backgrounders, which resulted in thought leadership stories and profiles in business outlets, such as the Financial Times and Wall Street Journal.

• Secured top tier business and trade press briefings for Canon USA at the company’s 2010 Canon Expo, which resulted in 15 placements that highlighted the company’s vision for future growth.

• Identified new key industry analyst relationships for Fiberlink as they transitioned from a VPN provider to a comprehensive mobile security solution; repositioned the company with industry analysts into a new Gartner Magic Quadrant and secured coverage by mobile tech journalists.

• Client team leader responsible for staff and budget management.

​

Clients included: Canon USA, Samsung, Adobe, Silver Lake, Avaya, CA, Fiberlink, FLO TV, Ben & Jerry’s

​

​

Burson-Marsteller

Client Executive

​June 2002 - March 2004

​

• Managed media relationships for private wealth management institutions, which included both proactive pitching and fielding incoming requests.

​

Clients Included: Aventis, Accenture, State Farm Insurance, Allergen, Coach, U.S. Trust